Turn cleaning complaints into documented, professional resolutions.
Bonafie helps cleaning agencies verify trust documents, collect homeowner incident reports, track resolutions, and export claim-ready packets — without forcing homeowners to create an account.
30-day money-back guarantee.
No homeowner accounts. No insurance sold. Just clean documentation.
Damage complaints should not live in text messages.
When something goes wrong in a client's home, most agencies improvise — and it shows.
Scattered proof
Photos, messages, and service details are spread across phones and email. When you need them, they're impossible to assemble.
Weak trust signals
Saying "licensed and insured" on a website does not prove much to homeowners. Anyone can type those words.
Messy resolution process
Owners lose time handling complaints without a clear timeline or evidence packet — and every delay erodes the client relationship.
One clean system for trust, reports, and resolution.
Everything an agency needs to look professional before a complaint — and stay professional during one.
Document Vault
Upload insurance, bond, license, and background-check policy documents. Expiration tracking keeps everything current.
Public Trust Page
Give homeowners a branded page showing verified trust status — proof, not promises, at a shareable link.
Incident Desk
Collect homeowner complaints, photos, claimed amount, and service details through a clean branded form — no account required.
Claim Packet Export
Generate a clean PDF packet with timeline, photos, statements, and agency details — ready for your insurer or broker.
From upload to resolution in four steps.
Upload trust documents
Upload insurance policies, bonds, and licenses safely to your secure digital vault.
Bonafie verifies & displays
Our system cross-checks credentials and updates your public trust profile in real-time.
Homeowner submits incident
Clients file claims via a frictionless, branded form with photos and claim details.
Resolve or export a packet
Resolve disputes instantly, or download a claim-ready PDF packet for insurance adjusters.
Experience the entire Bonafie workflow in 4 steps.
See exactly how we help agencies present verified trust documents, collect client claims seamlessly, and resolve incidents with professional claim packets.
Brightside Cleaners
Residential & Commercial Cleaning · Anchorage, AK
Active Verified Documents
Verified Agency Profile
All documents are verified by Bonafie. In the rare event of accidental home damage, file an incident report using our secure form.
Display verified trust right on your website.
Type your agency name and design a badge. Embed it on your existing site to prove your verified status instantly.
Badge Designer
<div id="bonafie-trust-badge" data-agency="sparkle-cleaners" data-theme="teal"></div> <script async src="https://bonafie.com/embed/badge.js"></script>
Embeds on WordPress, Webflow, Squarespace, Shopify, or raw HTML.
Most agencies do careful, honest work — and still lose trust the moment something breaks in someone’s home.
When a vase chips or a floor gets scratched, the proof that you handled it well is scattered across texts, photos, and inboxes. Bonafie gives you one calm, documented place to show your trust documents, take incident reports, and resolve them — so the work you already do right is the work everyone can see.
One plan. Everything included.
Founding agencies lock in early pricing for as long as they stay subscribed.
After founding launch: $79 $49/month
30-day money-back guarantee.
Join as a founding agencyManual onboarding included — we set up your trust page with you.
What's included
- 1 agency trust page
- Document vault
- Incident reporting form
- Homeowner status links
- Claim packet PDF export
- Email alerts
- Manual onboarding support
Common questions
Yes. Start for $49/month with a card on file. If Bonafie isn't a fit, email us within 30 days for a full refund — no questions asked.
No. Bonafie does not sell, provide, or replace insurance. It organizes your existing trust documents and incident evidence so you can work with your own insurer or broker more effectively.
Never. Homeowners report incidents through your branded form and follow progress through a private, tokenized status link. No signup, no password, no app.
Yes. Bonafie runs alongside your scheduling software — it doesn't handle booking or payments. Most agencies link their trust page from their website and add the incident form link to their post-service emails.
Yes — that's the intended workflow. Put it on your website, in follow-up emails, or send it directly when a client mentions an issue. Every submission lands in your incident queue.
You get email alerts ahead of expiration, and your trust page automatically shows a "renews soon" state. Upload the renewed document and your verified status continues without interruption.
Yes. Any incident can be exported as a claim packet PDF — timeline, photos, statements, service details, and your agency information — formatted for you to forward to your insurer or broker.
What Bonafie is — and isn't
Bonafie is not an insurer, broker, claims adjuster, or legal advisor. The platform helps agencies organize documents, collect evidence, and manage resolution workflows. Coverage decisions and claim submissions remain between the agency and its insurer or broker.
Make your cleaning business look safer before the next complaint happens.
Set up your trust page in an afternoon — and be ready long before you ever need it.
30-day money-back guarantee.
No homeowner accounts. No insurance sold.
- Trust documents verified
- Public trust page live
- Incident desk standing by
- Claim packets ready to export